Buyer solely responsible for removal of items from seller's premises. Please make sure you are paying the correct amount, per your means of payment. Subsequent overpayments will have a $35 administrative fee deducted from the remittance amount (or charged against) the invoiced buyer.
Individuals who pay the non-discounted rate with cash or guaranteed funds will have a one-time, courtesy refund issued for the overpayment. Please make sure your payment amount reflects your choice of payment method. Successful High Bidders: Please note when you are provided an invoice to pay, there are two different payment amounts.ġ) A non-discounted rate for payments made with credit/debit cards, and,Ģ) A discounted rate for payments made with certified funds cash, bank transfer, guaranteed funds or money order. Out-of-State Buyers: Buyers outside of New York State need to send us a completed NY State DTF Form before we can remove sales tax from their invoices. GENERAL QUESTIONS: email Methods: We accept cash, cashier's check, wire/bank transfer and credit cards. Payment questions? Please Call: 1-80 x 201. Please mail payment in certified funds or money order to: Auctions International, 11167 Big Tree Road, East Aurora, NY 14052. After you receive the invoice, you will have to have full payment to us by 10-22-18, you must get your payment mailed to our office by this date, or your account will be suspended, and the item will be awarded to the backup-bidder, or re-listed. The manufacturer will be the responsible party for replacement or repair of a new unit.Payment Terms: Payment will be due immediately upon notification of seller approval by email invoice, after the Seller approves the bids. Any issues with a new unit that is still under a manufacturers warranty shall be brought up to the specific manufacturer. New AEDs that are sold by AED Market will fall under the manufacturers warranty. We will replace all defective AEDs that are under our warranty. If there is a customer/user error that damages or affects the unit the warranty will not be honored. Our warranty covers the AED itself, it does not cover the disposable accessories. We offer warranties on all our recertified AEDs. We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item unless there is an error on our part or your item is defective and falls under warranty.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You can put in on the box, on the shipping label, or inside of the package. Please include your order number somewhere on your package. To return your product, you should mail your product to: 3011 Harrah Drive, Suite R, Spring Hill, TN 37174. If you need to exchange it for the same item, send us an email at and send your item to: 3011 Harrah Drive, Suite R, Spring Hill, TN 37174.
We replace items if they are defective, damaged and under warranty. If you’ve done all of this and you still have not received your refund yet, please email us at or give us a call at 1-80. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is If you haven’t received a refund yet, first check your bank account again. Please allow 2-3 business days for your refund to process. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial or no refunds are granted (if applicable):Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned after more than 30 days has passed. To be eligible for a return, your item must be unused and in the same condition that you received it. Any item that is deemed defective or not working properly and falls under warranty will be fixed or replaced at no cost to the customer. This does not apply if you are returning a defective or damaged item that is under warranty.
We may accept returns after the 30-day period, but you may be subject to a 20% restocking fee. For a return to be accepted the items that are being returned must arrive at our facility within 30 days. Our standard return policy for our products is 30 days from the ship date.
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